FREQUENTLY ASKED QUESTIONS

Yes, we do deliveries all over Europe and the UK, that is, we have tobacco loving customers all over this beautiful continents , from italy to netherlands and Slovenia to the UK and many more, if you love tobacco we’ll send them to you with our express shipping.

You can make payment using bank transfers, paypal and bitcoin

We pride ourselves on our rockstar shipping! We know you want your cigars as quickly as possible, so we ship it as quickly as possible, if you place your order by 5pm Central European Time we will ship out your order that day and delivery takes approximately 3 to 4 days. We also offer the cheapest Express Post shipping, if you spend over €250, you can get a free shipping

We love tobacco just as much as you do and keeping them in perfect conditions is so very important, all of our cigars are stored in our humidity controlled walk in humidors in our warehouse. You can rest assured that our tobacco products are kept perfectly and treated with the utmost care.

No, your package will not be held by customs. We ship all orders in plain, discreet packaging without any tobacco labeling or branding—just like a regular parcel. This helps ensure smooth and fast delivery without unnecessary delays.

Yes, absolutely! Once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the delivery status of your package at any time. If you don’t see the email, please check your spam or junk folder just in case.

Yes, all our products are 100% genuine and sourced directly from authorized distributors or trusted suppliers. We do not deal in replicas or counterfeit items—quality and authenticity are our top priorities.